Call Center Solutions in American Sign Language (ASL)

One-to-One Customer Service for Deaf Customers Over Video

%

of Deaf respondents said it was important to communicate in their native language, ASL.

CSD Project Endeavor Final Program Evaluation Report covering January 1, 2010 through June 30, 2013.

%

of Deaf respondents said it was important to communicate in their native language, ASL.

CSD Project Endeavor Final Program Evaluation Report covering January 1, 2010 through June 30, 2013.

Reach virtually untapped consumer market of
up to 3 million ASL users in the U.S. alone.

Lengthy Video Relay Services leave you at the mercy of whatever interpreter happens to be available.
They aren’t familiar with your company’s culture, verbiage, terminology, or service standards, but they represent your brand.

Take a look at how your Deaf customers are
currently being served.

Third Party Communication

ASL Signer

ASL Interpreter

Non-Signing person

Direct Communication

ASL Signer

ASL Signer

What can Connect Direct do for your company or organization?

Connect Direct can support your organization’s efforts to create a successful call center program in American Sign Language. This benefits customers, as well as supports internal needs like tech support or HR for organizations with many Deaf employees.

Find the Right Technology

We are technology neutral and we understand that one size does not fit all. Our only motivation is to give you and your Deaf customers the best communication experience possible.

Recruit, Hire, Train and Retain Deaf Talent

Our team knows and understands Deaf culture. Hearing-run organizations or consultants just don’t have the acumen of native users for this service.

Build Brand Loyalty With 2-3 Million Deaf ASL Users Nationwide 

We can help with marketing to the Deaf community. Our team can get the word about your new customer service line to ensure success.

Resolve Communication Hurdles Within Your Organization Utilizing State of the Art Technology

We are able to support by hiring and training Deaf individuals to support Deaf customers, or your employees. Avoid frustration when it comes to locating interpreters for in-house support.

What can Connect Direct do for your company or organization?

Connect Direct can support your organization’s efforts to create a successful call center program in American Sign Language. This benefits customers, as well as supports internal needs like tech support or HR for organizations with many Deaf employees.

Find the Right Technology

We are technology neutral and we understand that one size does not fit all. Our only motivation is to give you and your Deaf customers the best communication experience possible.

Recruit, Hire, Train and Retain Deaf Talent

Our team knows and understands Deaf culture. Hearing-run organizations or consultants just don’t have the acumen of native users for this service.

Build Brand Loyalty With 2-3 Million Deaf ASL Users Nationwide 

We can help with marketing to the Deaf community. Our team can get the word about your new customer service line to ensure success.

Resolve Communication Hurdles Within Your Organization Utilizing State of the Art Technology

We are able to support by hiring and training Deaf individuals to support Deaf customers, or your employees. Avoid frustration when it comes to locating interpreters for in-house support.

Discover more about Connect Direct and Communication Service for the Deaf.

Are you current on American Disabilities Act laws? Resources to avoid potential lawsuits.

Are you ready to learn more about the Connect Direct call center program?

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